Your best customers are frustrated — and you don't even know it.

Spotlights auto-surfaces your highest-value customers inside Intercom — so your support team knows exactly who needs priority attention.

Fast setup. No code. Works instantly with Stripe + Intercom.

Spotlights app showing customer support interface with LTV indicators

Transform your support from reactive to proactive

Without Spotlights

  • No visibility into customer value

  • Treating all customers the same

  • Missing revenue opportunities

With Spotlights

  • Clear VIP indicators based on customer value

  • Real-time LTV data right in Intercom

  • Prioritize support based on customer value

Spotlights shows you who matters most — right where you work.

Get instant visibility into customer value directly in your support conversations.

See customer value instantly

Real-time LTV data from Stripe, displayed right in your Intercom conversations.

Intercom
High LTV CustomerLTV $12,500

VIP customer, handle with care

Banksyfrom SaaS

Hi there, we're having some issues with the API integration. Our team is blocked - can someone help?

A
Abbyjust now

Hi Banksy! I'll help you with that right away. Can you share more details about the specific API endpoint you're working with?

Know your customer value at a glance

Real-time LTV insights from your Stripe data, helping you identify and prioritize your most valuable customers.

Spotlights

LTVs

Average
$552
Top 1%
$2520
Top 5%
$1683
Top 10%
$1287
Top 20%
$864

Real-time Stripe data

Always up-to-date LTV metrics pulled directly from your Stripe account.

Percentile ranking

Automatically categorize customers based on their value relative to your customer base.

Instant setup

Connect your Stripe account and start seeing customer value data in minutes.

Frequently Asked Questions

How does Spotlights work?

Spotlights integrates with your Stripe account to pull real-time LTV data and displays it directly in Intercom. This gives your support team instant visibility into customer value, helping them prioritize and personalize their responses.

Is my data secure?

Yes, we take data security seriously. We use industry-standard encryption and only request the minimum necessary permissions to access your Stripe data. Your data is never shared with third parties.

How do I get started?

Getting started is easy! Join our waitlist, and we'll guide you through the simple setup process. You'll need a Stripe account and an Intercom workspace to get started.

What if I need help?

We offer comprehensive support to all our customers. Our team is always ready to help you with setup, troubleshooting, or any questions you might have about using Spotlights effectively.